Once an order is confirmed, cancellation is not allowed by the user under normal circumstances.

• Cancel the entire order
• Claim a refund as per our Refund Policy

1. Delivery location falls outside our serviceable zone.
2. We are unable to contact you to confirm the order.
3. There is insufficient delivery instruction or authorisation.
4. All requested items are unavailable.
5. Delivery is hindered due to events beyond our control.

• Order packaging is damaged or tampered with during delivery.
• Order cancellation by us due to delivery location or contact failure.
• Your cancellation due to unavailability of ordered items.

• We offer a specialised IoT solution—“Ionic Boost”—for the automobile sector to ensure precise ionic liquid dosing into diesel fuel.
• The IoT system reports every diesel filling instance to the client via automated WhatsApp messages, and helps measure fuel savings and emission impact.
• Clients can securely log in to our website to access monthly reports and performance summaries.

• We are not liable for any dissatisfaction arising from third-party vendors or expectations from third-party components.
• Menu items, configurations, or availability may vary without notice.
• Service delivery depends on your geographical location and is limited to our operational zones.
• Order delivery time is an estimate. Delays may occur due to logistics or technical issues.
• All deliveries will be made to the address provided during order placement. Any change in delivery address may lead to cancellation.
• Adequate delivery directions must be provided. Failure to accept delivery due to missing instructions will not entitle you to a refund.

• Access to our services, including the website and IoT dashboard, is provided on an “as is” basis.
• You are responsible for the security of your credentials.
• We reserve the right to disable user accounts for non-compliance with our policies.
• Internet access, device compatibility, and connection fees are your responsibility..
• Promotional WhatsApp/SMS messages may be sent to you. You may opt out by emailing info@terioninnovix.in.

• Our platform and services are developed in compliance with Indian laws, including those governing fuel additives, digital services, and IT security standards.
• You must be at least 18 years of age to use our services.
• You agree not to upload or transmit content that is defamatory, illegal, offensive, or otherwise against the public interest or ou

• We disclaim responsibility for third-party services or vendors.
• We are not liable for any indirect, incidental, or consequential damages, including lost profits or business interruption.
• Our IoT reports and dashboards are for informational purposes and shall not be construed as performance guarantees.
• Data is collected securely, but no system is completely immune to risks from unauthorised third-party actions.

• All content, branding, IoT design, software, analytics, and documentation associated with “Ionic Boost” are the intellectual property of TIPL.
• Unauthorised copying, redistribution, or commercial use is strictly prohibited.

• All information provided by users is handled according to our Privacy Policy
• IoT usage data, WhatsApp alerts, and monthly reports are stored securely and accessible only via secure login.

• These terms are governed by the laws of India.
• In case of any legal disputes, jurisdiction shall lie exclusively with the courts of Theni, Tamil Nadu, India.